Businesses are increasingly concerned about cyber risk as technology becomes more dependent on them. There are many ways that hackers and other malicious people can hack into business technology systems. They may use technical weaknesses to commit fraud and criminal acts. Your voicemail platform is a vulnerable area in phone systems. Hacking voicemail systems can cause financial loss for businesses. However, there are proactive steps you can take through voice broadcasting software to ensure your voicemail system security.
How do voicemails get hacked?
Many voicemail systems allow remote access for users who wish to change their greeting or check their voicemail messages. Users can do this by calling their phone number and then entering a password to their voicemail. Hackers could exploit this to call a business to access voicemail boxes and then guess voicemail passwords to gain unauthorised access. They are looking for voicemail boxes with their default passwords or frequently used combinations, such as dates, repeated numbers, street addresses, etc.
Prevent voicemail systems from being hacked These proactive measures can help prevent you from suffering the pain of a voicemail hack.
Never, ever, never forget to change your default passwords when you first set up your phone.
You will need at least six random numbers to create a new password for voicemail.
Employees should change their voicemail passwords regularly. If necessary, schedule password changes for the business.
Employees should check the greeting regularly, especially after vacations, to ensure that it is not altered. This hack is more
common on weekends and holidays. Hackers are more likely to reach voicemail mailboxes during these times so that employees can check their greetings for any changes.
Consider removing international calling capabilities if your company does not require calls from abroad.
Do you need guidance on VoIP Phone Systems?
Allied is your trusted technology advisor. Allied has a system that detects potential fraud to reduce the risk for voice clients. In the event of suspicious activity, our 24/7 support team is notified. We can then disable international calling until the legitimacy of the calls is verified.
Tips to lower your risk.
These tips will help you avoid falling for this scam:
Ensure that all voicemail boxes have new default passwords.
It would help if you chose at least six characters in a complex voicemail password.
Change your voicemail password regularly.
To ensure that your greetings are authentic, you should check your recorded announcement often.
You might consider banning calls from foreign countries.
If you don't use them, disable remote notification, call-forwarding, auto-attendant and call-forwarding.
For more security measures, consult your voicemail provider.
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